ISO 9001 About

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What is ISO 9001?
ISO 9001 for Quality Management Systems (QMS) is the most fundamental management system standard and allows customers to be confident they can expect the same product or service, time and time again, without variation. Moreover, through the continual improvement process, the product or service can only improve. Well over a million organisations throughout the world across every industry sector have adopted ISO 9001 to achieve uniformity in their business processes.

Benefits of ISO 9001 Certification
Businesses of all sizes have experienced the benefits of becoming ISO 9001 certified. By examining and improving your internal quality management processes, you will build a reputation for delivering quality products and services, every time. The ISO 9001 tick of quality makes you stand out from your competitors and provides assurances to potential customers.

The benefits of a certified quality management system often include:

1. Increased efficiency
2. Reduced costs
3. Increased customer satisfaction and repeat business
4. ncreased morale and motivation of staff
5. Enhanced company profile
6. Confidence that the business will operate as intended
7. Ability to allow employees to get on with the job without direct supervision
8. Meeting client, pre-qualification or regulatory requirements
9. Easily integrated with other management systems.

Why certify your QMS with International Quality Assessment Service (IQAS)?
International Quality Assessment Service (IQAS) has a global network of offices, each one staffed by local experts. This means we can deliver a localised service at an affordable price. When you work with us, you can be sure that the auditor understands your operating environment and speaks your language.

As the world's largest International Accridatation Service (IAS), EGAC, DAC certification body, we have certified thousands of Quality Management Systems for businesses of all shapes and sizes. With our extensive experience and local knowledge, we make the certification process easy, whether you're starting from scratch or transferring your certification from another certification body.

Don’t wait, start your ISO 9001 Certification now

Reach out to your local International Quality Assessment Service (IQAS) office today to experience a smooth path certification. Alternatively, tell us a bit about your business and your quality management objectives through our Helpline no.

Preparing for your ISO 9001 Quality Management Systems Certification

When our auditors and Cunsultans undertake the ISO 9001 Quality Management Systems certification process, they will be assessing your systems and supporting documentation. If you have all your documentation in order before they begin, you can expect a simple, ISO 9001 certification process.

Below is a checklist of typical items and system documentation that a compliant ISO 9001:2015 system might have.

Quality Management System Requirements
ISO 9001 standard requires organisations to show that they:
1. Understand their external & internal issues, and interested parties
2. Have a Quality Policy describing senior management’s commitment to quality
3. Embrace risks and opportunities throughout the business
4. Develop a Quality or Management Manual
5. Develop procedures or work instructions
6. Develop and monitor quality objectives
7. Ensure staff are competent and understand the quality management system
8. Ensure customers’ requirements are clearly understood and met
9. Design new products & services in a controlled manner
10. Control any outsourced work and purchasing of materials
11. Control work so the final product or service is as planned
12. Monitor performance and customer satisfaction
13. Control nonconformances and nonconforming product
14. Take corrective action for significant or repetitive non-conformances
15. Conduct internal audits of the quality management system
16. Ensure senior management strategically review the quality management system.

Documentation Requirements:
To meet the ISO9001:2015 requirements, you will need to have the following documents:

Quality Policy
Quality or Management Manual
Procedures or Work Instructions
Forms
Quality Improvement Plan (monitoring quality objectives and targets)
Registers – for non-conformances and corrective action.

Implementing a Quality Management System:
A Quality Management System (QMS) encompasses all the processes, resources, assets, and cultural values that support organisational efficiency and customer satisfaction outcomes. We will audit the implementation of your Quality Management System against the ISO 9001:2015 requirements.